Rupay Offer Details
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Merchant

Poovar Island Resort, Kerala

Period

From 15-07-18 till 14-07-19

Redemption process

1) The customer is expected to call the reservation desk and ask for the RuPay offer before the bill is generated by informing the coupon code PIRRuPay. 2) The customer has to make the payment using his/her RuPay card in order to avail the offer. Hotel Location/ Website Link Details: Location: Poovar Island Resort, K.P. VII/911, Pozhiyoor, Trivandrum, Kerala 695513 Website: http://www.poovarislandresorts.com/

Escalation Matrix

    ***In case of any offer related queries kindly contact: Name: Anu Bhusal Contact Number: 9108933425 Email Id: anu@poshvine.com How to report customer grievance: Via email

Terms and Conditions

There are different categories of cottages like Superior land cottage, Premium Land cottage , Floating cottage & deluxe floating cottage. The rates for these cottage will be different subject to the Season & Off season basis The payment for the rooms will be in advance before check in by the customers. The confirmation is based on the advance payment  The offer includes Boat transfer from Poovar boat jetty, Welcome drink on arrival, Accommodation on specified cottages, Breakfast & Taxes included Check in: 13:00 hrs and check out: 11:00 hrs All the guests are requested to produce Valid ID proof at check –in time, it is mandatory. Confirmation of Cottages against advance payment only, Payments may be made by RuPay cards only For cancellations, payments received 45 days or more 100% refund; 14 days or more 50% refund; *(10 to 15 % service change will deduct from the refund amount) Less than 14 days of arrival no refund